---
title: How Avoma’s deal win-loss analysis works
description: Learn how Avoma’s AI updates your CRM with win-loss reasons. Part of the Revenue Intelligence add-on for Plus, Business, and Enterprise plans.
image: https://help.avoma.com/hubfs/Avoma%20-%20Help%20center.webp
---

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# How Avoma’s deal win-loss analysis works

## This article explains where to find Avoma's win-loss analysis, what you need to use it, and how to get started.

Understanding why you win or lose deals helps your team improve future outcomes. With Avoma’s AI-powered win-loss analysis, your CRM is automatically updated with clear **Why We Won or Why We Lost** reasons when a deal is marked Closed Won or Closed Lost. This article explains where to find this feature in Avoma, what you need to use it, and how to get started.

### **How to find win-loss analysis in Avoma**

 1\. Open the sidebar and click **Revenue Intelligence**.

![Deal win-loss analysis with Avoma #01](https://help.avoma.com/hs-fs/hubfs/Deal%20win-loss%20analysis%20with%20Avoma%20%2301.png?width=670&height=389&name=Deal%20win-loss%20analysis%20with%20Avoma%20%2301.png)

**2. Open win-loss analysis**Under deal intelligence, select **Win-Loss Analysis** to view AI-generated win-loss insights for your closed deals.

**3. Interpreting win-loss analysis results** When you open the win-loss analysis tab, you will see two parts:

**Win-loss overview:**At the top, you’ll see a summary of your total closed deals for the selected time period (like the last 30 days). This shows the split between **Closed Won** and **Closed Lost**, your overall **win rate percentage**, and a trend chart showing win-loss performance for the last 12 months. This gives you a quick view of how your team is performing. 

![Deal win-loss analysis with Avoma #02](https://help.avoma.com/hs-fs/hubfs/Deal%20win-loss%20analysis%20with%20Avoma%20%2302.png?width=670&height=377&name=Deal%20win-loss%20analysis%20with%20Avoma%20%2302.png)

**Deal-level details:**When you scroll down, you’ll see individual deals with detailed AI summaries explaining exactly **why you won or lost** each one. For each deal, Avoma highlights key reasons — for example, **needs identification**, **solution fit**, or **integration gaps** — and supports them with real context pulled from your meetings, calls, and emails.

![Deal win-loss analysis with Avoma #03](https://help.avoma.com/hs-fs/hubfs/Deal%20win-loss%20analysis%20with%20Avoma%20%2303.png?width=670&height=377&name=Deal%20win-loss%20analysis%20with%20Avoma%20%2303.png)

 

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