Introduction to Avoma Usage Insights
What is Usage Insights?
Track the adoption and usage of Avoma in your organization. In the Usage Insight dashboards, you can analyze how members and teams use Avoma features such as listening to, snippets, comments, and sharing conversations. You can drill down to see which member listened to the other member’s conversations and which conversations they listened to. You can also measure the total time one saved by using Avoma.
Definitions of the particular metrics are listed under the help doc of the respective dashboard.
Who can access this under Usage Insights?
Users on the business license and higher can access the usage insights tab and dashboards under it.
Note: Admins will need a license to access usage insights.
Here's everything you need to know about Avoma Forecast
- Usage Insights FAQs
- Usage Insights - Activity Dashboard
- Usage Insights - Conversations Engagement Dashboard