This video shows the value and steps for sharing the voice of the customer following a call.
Leverage the comments for a tagged dialog within Avoma. Share interesting portions of calls as feedback for other members of your organization (or outside) through the Snippet feature. You can also collate that content into a curated playlist of similar concepts and share that with others.
If you have any additional questions, please reach out to our team at firstname.lastname@example.org.