---
title: Facilitating Live Calls
description: This video shows you the variety of different options for taking notes during a live call based upon your use case and preferences as a note taker.
---

[Skip to content](https://help.avoma.com/facilitating-live-calls#main-content)

English

Show submenu for translations

![Avoma-Logo](https://help.avoma.com/hs-fs/hubfs/Product%20Newsletter%20Asset/Pricing%20email%20groups/Avoma-Logo.png?width=160&height=37&name=Avoma-Logo.png)

- [Blog](https://www.avoma.com/blog)
- Product
  
  Show submenu for Product

    - [AI Meeting Assistant](https://www.avoma.com/ai-meeting-assistant)
    - [Scheduler and Lead Router](https://www.avoma.com/scheduler-lead-router)
    - [Conversation Intelligence](https://www.avoma.com/conversation-intelligence)
    - [Revenue Intelligence](https://www.avoma.com/revenue-intelligence)
- [Schedule a Demo](https://www.avoma.com/demo)

Open main navigation

Close main navigation

- [Blog](https://www.avoma.com/blog)
- Product
  
  Show submenu for Product

    - [AI Meeting Assistant](https://www.avoma.com/ai-meeting-assistant)
    - [Scheduler and Lead Router](https://www.avoma.com/scheduler-lead-router)
    - [Conversation Intelligence](https://www.avoma.com/conversation-intelligence)
    - [Revenue Intelligence](https://www.avoma.com/revenue-intelligence)
- [Schedule a Demo](https://www.avoma.com/demo)
- English
  
  Show submenu for translations
- [Home](https://www.avoma.com/)

[Home](https://www.avoma.com/)

 How can we help you today?

- There are no suggestions because the search field is empty.

1. [Avoma Help Center | Documentation, Guides & Support](https://help.avoma.com/?hsLang=en)
2. [Avoma Quick Start](https://help.avoma.com/avoma-quick-start?hsLang=en)
3. [Getting started videos](https://help.avoma.com/avoma-quick-start?hsLang=en#getting-started-videos)

# Facilitating Live Calls

## This video shows you the variety of different options for taking notes during a live call based upon your use case and preferences as a note taker.

For those that want to be fully attentive to the participants of the call, you can leverage the **Smart Categories** with **Trigger Prompts** to let the AI listen for and extract the text that matters. And let Avoma capture the keywords for coaching and review.

And if you want more control, use the **Bookmarking** to remind Avoma to capture a moment and receive a summarized & time-stamped note. And you can document any private notes or participate in collaborative note taking with other Avoma users. 

<iframe data-hsv-src="https://play.hubspotvideo.com/v/6266760/id/77154294109" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="77154294109" data-hsv-style="" data-hsv-width="688" data-hsv-height="430" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

---

If you have any additional questions, reach out to our team at help@avoma.com.

 

- [Avoma Configuration (Admins)](https://help.avoma.com/avoma-configuration-admins?hsLang=en#main-content)

    - [Authentication](https://help.avoma.com/avoma-configuration-admins?hsLang=en#authentication)
    - [User and access management](https://help.avoma.com/avoma-configuration-admins?hsLang=en#user-and-access-management)
    - [Recording, privacy, compliance](https://help.avoma.com/avoma-configuration-admins?hsLang=en#recording-privacy-compliance)
    - [Integrations & tool connections](https://help.avoma.com/avoma-configuration-admins?hsLang=en#integrations-tool-connections)
    - [Billing and license management](https://help.avoma.com/avoma-configuration-admins?hsLang=en#billing-and-license-management)
    - [Meeting Assistant configuration](https://help.avoma.com/avoma-configuration-admins?hsLang=en#meeting-assistant-configuration)
    - [Conversation Intelligence configuration](https://help.avoma.com/avoma-configuration-admins?hsLang=en#conversation-intelligence-configuration)
    - [Revenue Intelligence configuration](https://help.avoma.com/avoma-configuration-admins?hsLang=en#revenue-intelligence-configuration)
    - [Adoption, usage, and ROI](https://help.avoma.com/avoma-configuration-admins?hsLang=en#adoption-usage-and-roi)
    - [Lead routing configuration](https://help.avoma.com/avoma-configuration-admins?hsLang=en#lead-routing-configuration)
- [Avoma Configuration (Members)](https://help.avoma.com/avoma-configuration-members?hsLang=en#main-content)

    - [AI Meeting Assistant](https://help.avoma.com/avoma-configuration-members?hsLang=en#ai-meeting-assistant)
- [Avoma Quick Start](https://help.avoma.com/avoma-quick-start?hsLang=en#main-content)

    - [Getting started videos](https://help.avoma.com/avoma-quick-start?hsLang=en#getting-started-videos)
- [Preparing for a Meeting](https://help.avoma.com/preparing-for-a-meeting?hsLang=en)
- [Avoma Scheduler](https://help.avoma.com/avoma-scheduler?hsLang=en)
- [Using Avoma During a Meeting](https://help.avoma.com/using-avoma-during-a-meeting?hsLang=en)
- [After Meeting Workflows](https://help.avoma.com/after-meeting-workflows?hsLang=en#main-content)

    - [Meeting notes sync to CRM](https://help.avoma.com/after-meeting-workflows?hsLang=en#meeting-notes-sync-to-crm)
- [Conversation Insights](https://help.avoma.com/conversation-insights?hsLang=en)
- [Revenue Intelligence](https://help.avoma.com/revenue-intelligence?hsLang=en#main-content)

    - [CRM Field Mapping and Updates](https://help.avoma.com/revenue-intelligence?hsLang=en#crm-field-mapping-and-updates)
    - [Forecast](https://help.avoma.com/revenue-intelligence?hsLang=en#forecast)
    - [AI Win loss Analysis](https://help.avoma.com/revenue-intelligence?hsLang=en#ai-win-loss-analysis)
- [Integrations](https://help.avoma.com/integrations?hsLang=en#main-content)

    - [CRMs](https://help.avoma.com/integrations?hsLang=en#crms)
    - [Conferencing](https://help.avoma.com/integrations?hsLang=en#conferencing)
    - [Dialer](https://help.avoma.com/integrations?hsLang=en#dialer)
    - [Calendar](https://help.avoma.com/integrations?hsLang=en#calendar)
    - [Collaboration](https://help.avoma.com/integrations?hsLang=en#collaboration)
- [FAQs](https://help.avoma.com/faqs?hsLang=en)
- [Best Practices](https://help.avoma.com/best-practices?hsLang=en)
- [Quick Hit Feature Videos](https://help.avoma.com/quick-hit-feature-videos?hsLang=en)
- [Pricing Questions](https://help.avoma.com/pricing-questions?hsLang=en#main-content)

    - [Trial](https://help.avoma.com/pricing-questions?hsLang=en#trial)
    - [Add-Ons](https://help.avoma.com/pricing-questions?hsLang=en#add-ons)
    - [Base Subscription Plans](https://help.avoma.com/pricing-questions?hsLang=en#base-subscription-plans)
    - [Security](https://help.avoma.com/pricing-questions?hsLang=en#security)
- [AI Meeting Assistant](https://help.avoma.com/ai-meeting-assistant?hsLang=en)
- [Meeting Collaboration](https://help.avoma.com/meeting-collaboration?hsLang=en)
- [What's New](https://help.avoma.com/whats-new?hsLang=en)
- [Troubleshooting Call Issues](https://help.avoma.com/troubleshooting-call-issues?hsLang=en)
- [Coaching](https://help.avoma.com/coaching?hsLang=en)
- [Avoma extension](https://help.avoma.com/avoma-extension?hsLang=en)

[![Chill listening crop-3](https://help.avoma.com/hs-fs/hubfs/Avoma_Logo_Dark_Large-2.png?width=100&height=24&name=Avoma_Logo_Dark_Large-2.png "Chill listening crop-3")](https://help.avoma.com?hsLang=en)

Avoma Help Center

<https://www.linkedin.com/company/avoma/> [mailto:help@avoma.com](mailto:help@avoma.com)

Copyright © 2025, Avoma, Inc.

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://help.avoma.com/media-transcripts/77154294106/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://6266760.fs1.hubspotusercontent-na1.net/hubfs/6266760/Facilitating%20Live%20Calls%20Clip.mp4",
  "dateModified" : "2025-11-04T06:18:57.860Z",
  "duration" : "PT4M14.367S",
  "height" : 1080,
  "name" : "Facilitating Live Calls Clip",
  "thumbnailUrl" : "https://6266760.fs1.hubspotusercontent-na1.net/hubfs/6266760/Facilitating%20Live%20Calls%20Clip.mp4/medium.jpg",
  "uploadDate" : "2022-06-22T17:30:53.479Z",
  "width" : 1728
}
```