---
title: How to create and share Snippets in Avoma
description: Learn how to create and share snippets in Avoma to highlight key moments from meetings. Step-by-step guide with transcript and playback options.
---

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# How to create and share Snippets in Avoma

## You can capture a small part of a meeting's recording and share it internally or external to the organization.

### What are Snippets and how to use them

Finding important meeting highlights from dozens of 60-minute calls is tedious work. Most teams never get to it, leaving insights and stories that never get shared. With Avoma, you no longer have to manually create snippets. **Avoma’s AI now automatically detects key customer moments and creates ready-to-share snippets for you**, so your best conversations and coaching opportunities never get lost.

You can still create your own snippets manually anytime — directly from the transcript, recording, or playback bar — if you want to customize highlights or add your own notes.

Common use cases include:

- Sharing customer feedback with your product or engineering team
- Highlighting issues or bugs for your support team
- Sharing best moments of a call with peers
- Creating coaching clips for onboarding and training

Snippets save time, reduce context-switching, and ensure everyone focuses only on what matters.

### **Prerequisites**

- You must have **access to the meeting recording or transcript** in order to create a Snippet. This means you need to be the **Host**, a **Participant**, an **Admin**, or a **Manager of the Host**.
- The ability to create and share Snippets also depends on how your organization has set up **meeting privacy policies** and **conferencing settings**. For details, see:  
    - [Meeting Privacy in Avoma](https://help.avoma.com/meeting-privacy?hsLang=en)
    - [How to Configure Conferencing Settings](https://help.avoma.com/how-to-configure-conference-settings?hsLang=en)

#### **How automatic Snippets work**

- Avoma’s AI automatically generates snippets from each recorded meeting based on key topics, customer intent, or notable conversation moments.
- These appear under the **Snippets tab** as soon as processing completes — no manual action required.
- You can **rename, edit, or delete** these auto-generated snippets just like manual ones.
- To manually add new snippets or refine existing ones, see *How to create a Snippet* below.

#### **How to create a Snippet**

### **1. From the Transcript**

1\. Open the meeting in your [Avoma Dashboard.](https://app.avoma.com/meetings/views/my)

2\. Switch to the **Transcript** tab.

![How to Create and Share Snippets - Screen #01](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2301.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2301.png)

3\. Highlight the text you want to snippet.![How to Create and Share Snippets - Screen #11](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2311.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2311.png)

4\. In the pop-up window, you can review the snippet you're creating. You can also give it a title (i.e. "Customer Product Feedback) and include a description. 

![How to Create and Share Snippets - Screen #06](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2306.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2306.png)

5\. Click **Create Snippet**

#### **2. From the Snippets Tab**

1\. Go to the **Snippets** tab in the meeting.

2\. Click **Create Snippet**.

![How to Create and Share Snippets - Screen #02](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2302.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2302.png)

3\. Use the slider to trim or enter precise start/end times.

![How to Create and Share Snippets - Screen #06](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2306.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2306.png)

4\. Add a **title** and description.

![How to Create and Share Snippets - Screen #10](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2310.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2310.png)

5\. Click on **Create Snippet**.

### **3. From the Playback Bar**

1\. While watching the recording, click the **Snippet** button on the playback bar.

![How to Create and Share Snippets - Screen #04](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2304.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2304.png)

2\. Adjust the sliders to capture the desired moment.

3\. Use the slider to trim or enter precise start/end times.

4\. Add a **title** and description.

![How to Create and Share Snippets - Screen #10 (1)](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2310%20(1).png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2310%20(1).png)

#### **How to Share a Snippet**

1\. Navigate to the **Snippets** tab.

2\. Click the **Share** icon next to your snippet.![How to Create and Share Snippets - Screen #09](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2309.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2309.png)3. Choose access level:

- **Private** – Only participants and invitees can view (requires sign-in or one-time code).
- **Organization** – Anyone in your org plus invitees can view (requires sign-in).
- **Public** – Anyone with the link can view (no sign-in required).

![How to Create and Share Snippets - Screen #08](https://help.avoma.com/hs-fs/hubfs/Help%20Articles/How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2308.png?width=670&height=377&name=How%20to%20Create%20and%20Share%20Snippets%20-%20Screen%20%2308.png)

 4\. Share via:

- **Email -  Enter recipients, add a message, and click Send Email.**
- **Link – Click Copy Link and paste it into Slack, CRM, or anywhere else.**

#### **Best Practices for Snippets**

- Keep them **short**—30 to 90 seconds works best.
- Add **clear titles and descriptions** for context.
- Use **Private/Org access** for sensitive customer data.
- Use **Playlists** to organize Snippets for coaching or onboarding. See: How to add items to a playlist.

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