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Video Call Playback

Once you're in a call, there are many pieces of information that you can see. On the left hand side you can view the playback controls for the video.

Video Call Playback

After a meeting is concluded, you can go back into it, review what was discussed, and make any changes necessary to the transcript. These manual adjustments provide for accuracy and validation of the AI transcriptions for sharing and personal review. 

Once you're in a call, there are many pieces of information that you can see. On the left hand side you can view the playback controls for the video.

  • Call Recording. The video from the call with full screen scalability is shown at the top of the screen.
  • Player Controls. As a viewer of the video you have the ability of controlling the playback .
    • Scrubbing (Skipping) - You can scrub the video going in reverse and forward by 10 seconds
    • Volume (Mute) - Manage the volume of the video by clicking on the mute button and/or  dragging the volume control left or right for lower and higher sound. 
    • Playback Speed - Change the playback speed from (the default) 1-Time speed to slower (.75x) or higher (1.25x, 1.5x, 1.75x, or 2x) by clicking on the default speed and selecting an alternative. The playback speed for shared snippets & playlist is 1x. Only the viewer can change the playback speed.
    • Hide Video - Select the Hide Video button to show or hide the video playback of a call, making more room for speaker and monologue data points.
    • Comment Button - Use the comment button to tag and share a comment for a specific Avoma user. The comment is time stamped based upon the playhead positioning on the video timeline.
    • Video Timeline -  This color filled timeline indicates the time location in the video. Each color represents the different topics captured by the Avoma AI. The legend for the colors are indicated in Topics row below.
  • Topics. The topics section is a clickable legend of where in the timeline the Avoma AI has picked up on specific topics, including: Demo, Company / People Overview, Next Steps, Pricing, Schedule Meeting, Agenda, Intros, Pain Point, Objection. Clicking on the colored topic will move the playhead to the first topic of that label on the timeline. These Topics are available to report upon in Conversation Insights. 
  • Speakers. Each of the speakers from the call is listed underneath the meeting video. For those whereby the AI has matched the speaker with the name, that person's name will be represented. All others will be labeled by "Speaker" followed by a number. (e.g., Speaker 3). Having a "Speaker" name is an indicator that the person has not recorded their Voiceprint. Each color-coded name is clickable and will move the playhead of the video to place where that individual is speaking. The speaker line also lists the number of minutes spent by the speaker and their percentage of the total call.
  • Longest Monologue. The longest monologue highlights the single most lengthy speaking part by an individual within your organization. The line also lists the actual talk time spent. You can click on to this monologue to move the playhead of the video to that place within the recording.
  • Longest Customer Story. The longest customer story highlights the single most lengthy speaking part by an individual outside of your organization (e.g., a customer). The line also lists the actual talk time spent.