We offer a variety of licenses, from free to paid, that you can purchase to get added value out of Avoma
Welcome to our pricing knowledge base article. Here, you'll find all the information needed to understand our software as a service (SaaS) pricing plans, features included and any restrictions. We'll also cover billing options, discounts and promotions. Get a clear understanding of what you'll be getting with each plan, and feel free to reach out to our customer support team if you have any further questions.
Avoma's pricing page is the best place to review which combination of licenses best fits your team!
For Non-revenue generating teams
BasicThe Basic license is excellent for backend teams looking to collaborate and review meetings with clients. This license includes features to help the user listen to their team's calls with customers and provide feedback.
- Unlimited Scheduling
- Agenda Preparation & Templates
- Collaborative Note-taking
- Call Listening & Collaboration
- Uses "Avoma.com Notetaker" as default Bot name
NOTE: A recorded minutes badge is made available for users on the Basic and Starter Licenses (600 and 1800 minutes as limits respectively), which shows indicators of how close you are to the limit.
- Green - Up to 80% usage
- Yellow - Between 81 and 90
- Red - Above 90
The Starter license is great for non-client-facing teams looking to review calls, share feedback, and record a few meetings. This license includes features to help the user review client meetings, provide feedback, and record a limited number of meetings.
- Everything in Basic
- Up to 50 meetings/user/month
- Up to 60 minutes/meeting
- Min. 1 user
- Allows for custom Bot name
The Plus license is outstanding for support teams with client-facing meetings looking specifically for recording, transcription, and note-taking. This license includes features to help the user record unlimited meetings, review calls, and take AI-generated notes.
- Everything in Starter
- Unlimited meetings/user/month
- Up to 90 minutes/meeting
- Custom AI Assistant Name
- Min. 3 users
For Revenue generating teams
The Premium license is superb for Customer Success, SDR, and leadership teams interested in CRM and Dialer integrations, coaching, analyze your team's performance. This license includes features to help the user record unlimited calls, review calls, analyze conversations, and categorize calls in CRM.
- Everything in Plus
- CRM & Dialer Integration (including Salesforce)
- View Conversation Intelligence Dashboards
- Min. 3 users
The Business license is excellent for Sales and leadership teams interested in predicting their pipeline and coaching their teams. This license includes features to help the user record unlimited calls, coaching, analyze conversations, categorize calls in CRM, and evaluating deals.
- Everything in Premium
- Revenue Intelligence & Coaching
- Min. 5 users
The Enterprise license is excellent for large sales teams interested in a customized workflow. This license includes features to help the user walk through Avoma's full functionality with customized analytics and data extraction.
- Everything in Business
- Implementation Success
- Custom Data Retention
- Min. 10 users
NOTE: Conversation Intelligence will only display metrics for team members with Premium and above licenses.
NOTE: Avoma offers monthly licenses, or you can sign up for yearly licenses with a discount.
If you have any questions or want to learn more about the different options, email us at firstname.lastname@example.org or your Customer Success Manager or request a demo with our team.